T r a v e l B u i l d e r

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About CRM Developement

CRM Developement

At Travel Builder, we understand that managing customer relationships is at the heart of every successful travel business. That’s why we offer powerful, travel-specific CRM (Customer Relationship Management) solutions designed to streamline your operations, enhance customer engagement, and drive repeat bookings. Our custom-built travel CRM systems are designed with your unique business processes in mind — whether you're a tour operator, travel agency, DMC, or OTA. From lead generation and itinerary management to customer follow-ups and post-trip feedback, we help you automate and organize every aspect of your client interactions in one centralized platform. With growing customer expectations and increasing competition in the travel industry, it's no longer enough to manage leads and bookings manually or across multiple disconnected tools. Our travel CRM solution acts as a central nervous system for your business — connecting sales, marketing, operations, and customer service into one cohesive, intelligent platform. Imagine having a complete overview of every traveler’s journey — from the first inquiry to their return home — all in one place. With Travel Builder's CRM, you gain real-time access to client history, preferences, travel dates, communication logs, and payment status, enabling your team to deliver personalized, timely, and high-quality service at every touchpoint. Whether you’re managing B2C holiday packages, B2B corporate travel accounts, or complex group tours, our CRM adapts to your workflows and scales with your growth. It’s more than just software — it’s a strategic tool to improve operational efficiency, maximize sales, and build long-term relationships with your clients.

Cloud Software

Simply put, cloud computing is the delivery of computing services—including servers, storage, databases, networking, software, analytics, and intelligence—over the Internet (“the cloud”) to offer faster innovation, flexible resources, and economies of scale.

Crm Feature

Key Features

1

Query Management

Organize all your travel queries in a single place and increase conversion rates drastically Display query and client information, Change query status, enter query notes

2

Itineraries & Proposals

Import itinerary for masters with one click or create new itinerary and send to your client from mail or WhatsApp. Add costing event wise or total package cost and taxes, markup etc.

3

Reports & Dashboard

Empower travel businesses with actionable insights, enabling you to make smarter, faster, and more informed decisions. tracking sales performance, evaluating marketing campaigns, or analyzing customer behavior, our Reports and Dashboard solutions provide the clarity you need to succeed.

4

Query Wise Mails

Show all query related mails which generated by system. You can send custom emaildirectly to client. Manage email template yourself.

5

Follow Up Reminders

Manage relationships with a sleek, yet powerful task management system. Since every business has different activities, you can easily create your own task or follow up

6

Sales Force Automation

Solutions are designed to streamline your sales operations, improve productivity, and help you close more deals, faster. With our SFA solutions, your Sales Team become more productive, proactive, and prepared to win in the competitive market.

7

Supplier Communication

Send query information direct to your supplier just select multiple suppliers from list and send in one time. In post-sales supplier section you can select supplier event wise and set supplier payment status.

8

Billing Invoice, Voucher

Generate voucher in one click and share to your customer by mail or whatsApp. In billing section you can schedule payment reminder with multiple installments and send payment link via email.

9

Masters

Streamline your data management with our comprehensive master data feature. Manage destinations, hotels, activities, sightseeing, transfers, and documents easily.

Faq's

Your Question Our Answer

Q1Why does my business need a CRM?
A CRM helps: Organize customer data Improve sales tracking Automate workflows Enhance customer relationships Provide insights via reporting
Q2Can I get a CRM tailored to my industry?
Yes, we offer custom CRM development tailored to your specific industry (e.g., real estate, healthcare, finance, education, etc.).
Q3Can CRM sync with my existing database?
Yes, we can migrate and sync your current database into the CRM, including customer history and contact info.
Q4Is the CRM mobile-friendly?
Yes, the CRM is responsive and can be accessed via mobile browsers. Mobile apps can also be developed if needed.
Q5Can multiple users access the CRM?
Yes, with role-based access controls and user management, multiple users can work in the CRM securely.
Q5Is my customer data secure in the CRM?
Absolutely. We follow best practices including: SSL encryption Role-based access control Regular backups GDPR & regional compliance measures